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Portfolio – Public Transportation Management

BURGAS, Bulgaria – Integrated public transportation management system

Country City Inhabitants Transportation Lines
Bulgaria Burgas 200,344 23

Burgas, the fourth largest city in Bulgaria and an important Black Sea touristic attraction was facing problems related to the safety, efficiency, and comfort of public transport.


The solution identified by UTI was to implement an integrated IT public transport management system, competitive and economically efficient.

The contract for the implementation of the integrated IT public transport management, the integrated ticketing, the passenger information and the video surveillance systems was signed at the end of February 2015.

The main aim of the project is to optimize and streamline the public transport conditions, as well as to increase passenger comfort and safety.

The proposed solution integrates several complex systems. Two of the systems are based on proprietary products:  on-board computers Skayo Bridge that gather data related to GPS coordinates, sensors, incidents and provide real-time vehicle location, as well as the fare product validation system  – Skayo Validator.

Previously to the implementation, the BurgasBus transport directorate operated with paper tickets and weekly or monthly subscriptions.


  • Automated fare collection
  • Public transportation vehicle management (including the prioritization of their access in traffic)
  • Travelers’ information in real time in bus stops
  • Video surveillance in vehicles, stations and intersections
  • Collected data management (information analysis, processing and archiving)
  • Communications system

The benefits of the project are important for the inhabitants of Burgas, by increasing the attractiveness and comfort of the public transportation system, as well as for authorities, by reducing fraud, streamlining the operation of the transport system and of the commercial activities and by generating instruments that facilitate the easy expansion of the tariff plan with new titles and with the adaptation of the titles to the real situation.


  • Real-time public transportation monitoring system
  • Increased attractiveness and comfort of the public transportation system
  • Increased safety
  • Increased efficiency in resources utilization and management
  • Fraud reduction
  • Easy management and development of the travel fares
  • Improved routes, vehicle allocation and drivers’s activity management
  • Detailed reports related to vehicles and their load level, supporting accurate decision making